Privacy & Policy

This Privacy Policy outlines how Hive Projects (collectively, “we,” “our,” or “us”) collect, use, store, and disclose personal information from users (“User” or “you”) of the “http://www.hiveprojects.com.au” website (“Site”). We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from Users in a variety of ways, including but not limited to:

When you visit our Site, submit an inquiry, or engage with our services;
When you provide information through forms, subscriptions, or other online resources;
Through your communications with us, including via email and phone; and
Automatically through your interactions with our Site, including via cookies and analytics tools.

The types of personal information we may collect include:

Name, email address, phone number, and other contact details;
Business or property-related information relevant to our services; and
Technical information, such as IP address, browser type, and device information.
Providing personal information is voluntary, but withholding it may limit access to some Site features or services.

2. Collection of Non-Personal Information

We may collect non-personal information whenever you interact with our Site. This may include:

Browser type and version;
Operating system and device information; and
Anonymous usage data such as page views and interaction patterns.

This information is collected to improve our Site and services.

3. Use of Personal Information

We collect and use personal information for the following purposes:

To Provide and Improve Our Services: Facilitating transactions, responding to inquiries, and enhancing our services;
Communication: Sending administrative updates, responding to requests, and providing information about services;
Marketing: Sending promotional content where you have consented or where permitted by law (you may opt out at any time); and
Compliance: Meeting legal obligations and protecting our legal rights.

4. Use of Cookies and Analytics

Our Site uses cookies to improve your experience and collect statistical data. Cookies are small text files stored on your device that track user behavior.
We use Google Analytics to monitor website traffic. This service collects anonymous data, including:

IP address (de-identified);
Device information; and
Site navigation patterns.

You can control or disable cookies through your browser settings. However, some Site functions may be affected if cookies are disabled.
For more information, visit the Google Privacy Policy.

5. Disclosure of Personal Information

We do not sell, rent, or trade personal information. However, we may share information:

With Service Providers: Third parties who assist in providing services (e.g., IT providers, marketing platforms);
Legal Compliance: Where required by law or to protect legal rights; and
Business Transactions: In connection with mergers, acquisitions, or asset transfers (subject to confidentiality obligations).

Where possible, we take reasonable steps to ensure that third parties comply with privacy obligations equivalent to ours.

6. Data Security and Storage

We adopt appropriate technical and organizational measures to protect personal information from unauthorized access, modification, and disclosure. This includes:

Secure servers and encrypted data transmission;
Limited access to personal information by authorized personnel only; and
Regular review of security policies and procedures.

While we take reasonable steps to protect personal information, no method of transmission over the Internet is completely secure.

7. Access and Correction of Personal Information

You have the right to access and request correction of your personal information held by us.

To request access, correction, or deletion, please contact us using the information below. We will respond within a reasonable timeframe in accordance with our legal obligations.

8. Third-Party Websites

Our Site may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. International Data Transfers

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date below. Your continued use of the Site constitutes acceptance of these changes.

Last Updated: 18 February 2025

10. Changes to This Privacy Policy

In some cases, your personal information may be transferred and stored outside Australia. Where we do so, we take reasonable steps to ensure that overseas recipients comply with the Australian Privacy Principles or equivalent standards.

11. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint, please contact us:

Hive Projects

Email: admin@hiveprojects.com.au